Can’t find the subscription you want to cancel?

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  • Updated

Find your receipt by following these steps:

  1. Search your email for the words "receipt from Apple"
  2. On the receipt for the subscription, check which Apple ID was used

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➡️ If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.

➡️ If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.

➡️ If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.

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