Search

I followed the steps to get a refund, but my subscription doesn't come up.

Article author
Support
  1. Correct Apple ID. When applying for a refund, make sure that you sign in with the Apple ID you used to make the purchase.
  2. Search your email. You can find the correct ID by searching your email for the words "receipt from Apple". On the receipt for the subscription, check which Apple ID was used. 
  3. Apple Support. If your subscription still doesn't come up, please reach out to Apple support directly, and they should be able to check this for you. 

subs.png

Was this article helpful?

Related articles

Comments

1 comment

  • Comment author
    TradeInc Enterprises

    I was overcharged TWICE. I subscribed to the 1 week plan for $4.99 and was instead charged $32.39 both times. It does not show up on the Apple charges. I need help now pls. I am not happy.

    0

Please sign in to leave a comment.