Troubleshooting

• Splice says a file or an asset is missing. What should I do?
• I've changed my device. Why are my projects gone?
• I lost all my projects after uninstalling Splice. Can I get them back?
• I accidentally deleted a project, can it be restored? 

• Error codes: LRM000 , RMM000, and RMA002
• Splice is showing an error code. What should I do?

• Why am I experiencing crashes?

• I can’t export: the blue export bar gets stuck. What should I do?
• I can't save my project. What should I do?
• When I try to create a new project or import files, the app loads indefinitely. What should I do?
• Splice says that I don't have enough space to export my videos, but I have plenty. What should I do?

• Closed Captions are not working. What should I do?
• Why does my music/audio in the end of the project get cut off?
• I purchased a song on iTunes but it's not showing up in Splice. What should I do?

• Why does the white text become grey after saving my project?